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How can I order an Isabel card or a card reader?

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I want to order an Isabel Card reader

To order a new Isabel Card reader, please fill in the Card Reader Order Form and send it back to us the way you prefer:

  • By email to customercare@isabel.eu
  • By fax to +32 (0)2 545 17 19
  • By mail to:

Isabel SA Customer Care
Boulevard de l’Impératrice 13-15
1000 Brussels, Belgium

Info: all new users (that are added in new or existing Isabel contracts) automatically receive an Isabel reader free of charge! In this case it is not necessary to place an order.

I want to replace an Isabel card

Have you lost your Isabel card or did you enter an incorrect pin 5 times?

To order a new Isabel card, please fill in the card order form and send it back to us the way you prefer:

  • By email to customercare@isabel.eu
  • By fax to +32 (0)2 545 17 19
  • By mail to:

Isabel SA Customer Care
Boulevard de l’Impératrice 13-15
1000 Brussels, Belgium

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