How can we help you?

1. You do not have an itsme® account yet

• Download and install the free app on your mobile phone.
• Create your itsme® account
  • With your bank card (Belfius, BNP Paribas Fortis, ING, KBC).
  • With your Belgian eID.
• Continue with step 2.

2. Link your itsme® account to your Isabel card.

• Contact customer care. Mention your user ID and your national registry number.
• Customer care will notify you when the accounts have been linked.

3. Login with itsme®

• Open the Seven login page, and click the itsme® icon.
• Enter your mobile number and click send.
• Open the tsme® app on your mobile phone and follow the instructions.

Contact itsme®: 02/657 32 13